General Terms and Conditions

This agreement is for the following services: Executive & Language Coaching

N° 1

This is to acknowledge that anything revealed to me (Emma Haley) by my client during the course of our coaching programme together will remain strictly confidential unless by prior agreement.

N° 2

The financial conditions of the coaching programme will be clearly defined in the contract before the commencement of the service.

N° 3

A telephone booking or email for a session will be deemed to be confirmation for the coaching session.

N° 4

If a client arrives late for the session for whatever reason, the session will run to the original agreed time.

N° 5

Please give 48 hours notice of cancellation or rescheduling of your appointment for any reason. Clients cancelling within a 48 hour period will be liable for the full standard appointment charge for the appointment being cancelled.

N° 6

Clients failing to show for their session without sufficient prior notice will forfeit their right to the session missed.

N° 7

Should it be agreed that the appointment be held at the client’s own premises, then the client will be responsible for providing a safe and uninterrupted place of work to these terms and conditions whether they are signed or not.

N° 8

Emma Haley Coaching may, with the clients full permission, use referrals for promotion and marketing purposes.

N° 9

All clients booking the services of Emma Haley Coaching upon commencement of their first session will be deemed to have read and agreed to this agreement whether it is signed or not. 

N° 10

It is the responsibility of the client to keep us informed of any relevant health issues that may have a bearing on the efficacy of their programme before, between and during the appointments.

N° 11

Emma Haley Coaching operates and provides its services in accordance with French laws.